Refund policy

🛒 Return & Refund Policy (KeeAsh Creative Network)

RETURN POLICY

At KeeAsh Creative Network, we are committed to delivering quality products that support your fitness, wellness, and self-care journey. If you are not fully satisfied with your purchase, we’re here to help.

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RETURNS

You have 14 days from the date of delivery to request a return.

To be eligible for a return:
• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase (order confirmation or receipt) is required

To initiate a return, please contact us at:
📧 Keeashbusiness@gmail.com
📞 1-876-376-8761

Once your return request is approved, you will receive instructions on how and where to send your item.

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NON-RETURNABLE ITEMS

For hygiene, safety, and product integrity reasons, the following items cannot be returned:

• Supplements and ingestible products
• Personal care and wellness items (if opened or used)
• Aromatherapy oils (if opened)
• Clearance or final sale items
• Gift cards and digital products

We reserve the right to refuse returns that do not meet these conditions.

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DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, please contact us within 48 hours of delivery.

Include:
• Your order number
• Clear photos of the item and packaging

We will arrange a replacement or appropriate resolution at no additional cost.

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RETURN SHIPPING

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost or undelivered return packages.

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LATE OR MISSING RETURNS